Despite the excitement surrounding the release of NBA 2K24 on Steam Deck, players are experiencing unexpected crashes. Are you also facing issues while playing on this hand-held gaming device? Don’t worry! We will provide you with all the possible solutions to fix NBA 2K23 or 2K24 crashing on Steam Deck as well as Windows PC.
Reasons and Fixes for NBA 2K23 or 2K24 Crashing on Steam Deck
Preliminary Check: First, remove all the connected USB drivers and restart your device (Steam Deck/PC). If this doesn’t help, press Alt + Tab keys simultaneously while clicking on the Play button. It might sound odd but it worked for many users.
Quick Answer
To fix NBA 2K24 crashing on Steam Deck issue, follow the below steps:
1. Locate NBA 2K24from the Steam Deck Library.
2. Press the three-line button and select Properties.
3. Select Local files and choose Verify integrity of game files.
Method 1: Basic Troubleshooting Methods
Before moving further, let’s try these basic tips to resolve issues at the earliest.
Check Onboard Storage Space: Ensure that you have enough storage space on your device because low disk space might also cause this error.
Ensure NBA 2K23/2K24 is Verified on Steam Deck: Look for the verified status for the game. If it shows Playable, then you have to configure a few settings manually.
Reinsert MicroSD Card: There are chances that you have inserted the MicroSD card incorrectly. So, remove and reinsert the card.
Change Graphics Settings: Tweek graphics settings and avoid advanced or heavy options.
Method 2: Update Steam Deck and Game
Sometimes, an outdated game and the device OS might cause compatibility issues.
For Steam Deck
Follow the below steps to update Steam Deck:
1. Press the Steam button on the left side of the Steam Deck.
2. Go to Settings > System.
3. Select Check for Updates on the right side.
4. If an update is available, tap on Apply.
5. Now, wait for the software update, and tap on Restart to apply changes.
For Game
To update a game on Steam Deck, you need to turn on automatic update. Follow the below steps to update NBA 2K23/2K24 game:
1. Open your Steam Library.
2. Go to NBA 2K23 and press the three-line button.
3. Choose Properties > Updates.
4. Choose Always keep this game updated.
5. Reboot the Steam Deck.
It’ll automatically install whenever a new update is available for NBA 2K23/2K24.
Also Read: How to Fix NBA 2K24 Crashing Issue on Xbox Series X/S and PS4
Method 3: Verify Integrity of Game Files
If there are any corrupt or missing game files, then it is necessary to verify the integrity to fix any technical glitches. To do so:
1. Go to NBA 2K23 from the Library.
2. Press the three-line button and select Properties.
3. Select Local files and choose Verify integrity of game files.
Method 4: Disable Mods
You would have installed mods to enhance the gameplay or visuals. But they can sometimes cause issues like crashing or being unable to launch the game like NBA 2K24 or 2K23 on Steam Deck. Disabling mods will run without any modifications applied but can fix issues related to it.
To do so, you need to switch your Steam Deck to Desktop mode.
1. Press and hold the power button and choose Switch to Desktop.
2. After switching, go to the home/.local/share/Steam/steamapps/common path.
3. Open NBA 2K23 game folder and delete mods or workshop folder.
Note: If you can’t find it, reach out to the game’s documentation or forums for specific instructions.
Method 5: Force Change Proton Version on Steam Deck
Older Proton versions can sometimes offer better performance in certain games. But this could cause compatibility issues or specific optimizations for the latest game. So, we recommend you change the Proton version to the latest one.
1. Go to NBA 2K23 from the Library.
2. Press the three-line button and select Properties.
3. Choose the Compatibility option.
4. Check the option Force the use of a specific Steam Play compatibility tool.
5. Select Proton Experimental.
6. Choose the latest version from the list.
You can now select the version you want to test out.
Also Read: 8 Ways to Fix EFEAB30C NBA 2K17 Error Code
Method 6: Reinstall NBA 2K24
If none of the methods worked for you, then you need to reinstall the game. We advise you to try this method as a last resort.
1. Press the Steam button on Steam Deck and select Settings.
2. Scroll down in the sidebar and choose Storage.
3. Select the NBA 2K24 game that you want to uninstall.
Note: If you can’t find the game, try choosing MicroSD card at the top.
4. Press the X key and choose Uninstall in the prompt.
5. Once the game is uninstalled, install the NBA 2K24 game from the Steam Store.
Method 7: Contact NBA 2K24 Support
If the issue still persists even after reinstalling the game, try contacting the NBA 2K support team. They would come up with a better solution to fix the issue.
Fix NBA 2K23 or 2K24 Crashing on PC
To fix NBA 2K23 or 2K24 crashing on PC at the earliest, run the program as an administrator, close intensive/unwanted background apps, or launch the game from the installation folder. If these don’t work, try the methods given below.
Method 1: Enable Steam Cloud Synchronization
Sometimes, recent updates introduce changes that conflict with older local saves. So, syncing with a cloud save might solve compatibility issues.
1. Go to Steam settings and choose Cloud.
2. Turn on the toggle for Enable Steam Cloud.
3. Now, go to Steam Library.
4. Right-click on the NBA 2K24 game and choose Properties.
5. Turn on the toggle for Keep games saves in the Steam Cloud for NBA 2K24.
Also Read: How to Get NBA League Pass for Free
Method 2: Disable Steam Overlay
There are chances that Steam overlay is causing NBA 2k23/2K24 to crash on PC. Though it has various useful features, we recommend you to disable this feature and check if this works. To do so, read our guide on How to Disable Steam Overlay in Windows 10 and implement the same.
Method 3: Update Steam and Game
Make sure that the Steam client is up to date. Outdated software can lead to errors. Therefore, we recommend you update the Steam client to avoid any bugs.
1. Click on Steam at the top left corner and select Check for Steam Client Updates.
2A. If there is any update available, Steam will automatically search for updates, download and install them. Click on RESTART STEAM.
2B. If Steam is up-to-date, it will display Your Steam client is already up-to-date.
If the issue still persists, then there might be issues with the game version. So, update the game to the latest version.
1. Right-click on NBA 2K24 from the library and choose Properties.
2. Go to the Updates tab and choose Always keep this game updated.
Method 4: Verify Integrity of Game Files
If NBA 2K24 game keeps crashing on Steam, there might be some missing or corrupt game files on your PC. Verifying files can fix the issue and maintain smooth gameplay and prevent future hiccups.
To do so, read our guide on How to Verify Integrity of Game Files on Steam and implement the same.
Method 5: PC-Related Troubleshooting
If none of the in-app/game methods worked for you, then try pc-related tips to troubleshoot the issue.
- Once the game is also updated and verified, it is recommended to update the Windows OS as well as graphics drivers.
- Try clearing the DirectX shader cache along with Steam cache.
- Try disabling third-party applications like VPN or antivirus.
Also Read: Poeltl Game: NBA Player Guessing Game
We hope this article helped you to fix NBA 2K24 crashing on Steam Deck or PC. Then, why wait? Let’s suit up and stun everyone with our epic slam dunk.
